CloudConnexa: How to Resolve "Relaystate Validation Failed" Error Using with Okta as Idp

Description: This procedure explains how to update the RelayState value in Okta when using it as the identity provider (IdP) for CloudConnexa. Updating the RelayState value can resolve the following error:

RelayState validation failed

Procedure

1. Open Google Chrome and verify that the SAML Developer Tools extension is installed: ( installer link ).
2. Access your CloudConnexa Cloud ID: https://<your-cloud-id>.openvpn.com.
3. Open the browser developer tools:
   • Press F12 or
   • Press Ctrl+Shift+I
4. Select the SAML tab.
5. Sign in to CloudConnexa and capture the RelayState value from the SAML request. Example:
   
6. Copy the RelayState value.
7. Go to https://www.urldecoder.org/.

8. Paste the RelayState value and select Decode:

   

9. Sign in to the Okta admin portal.
10. Update the RelayState value in your SAML application configuration:
11. Select Save to ensure the changes are saved successfully.
    
12. Sign out of the Okta portal, then sign back in.
13. Test the SAML configuration again.