CloudConnexa: How to Find the Public IP Address of the CloudConnexa Server Your OpenVPN Client or Connector is Connected To

Overview

If you need to determine which CloudConnexa server your OpenVPN Client or Connector is connected to, you can follow the steps below based on your operating system.

Windows and macOS

Option 1: From the OpenVPN Connect app UI

1. Launch the OpenVPN Connect app.
2. Click or tap to connect with the CloudConnexa connection profile.
3. Locate the Server Public IP field in the app interface:     

Option 2: From the OpenVPN Connect logs

1. Launch the OpenVPN Connect app (ensure it's v3).
2. Click the Log icon (scroll icon) in the upper-right corner:
   
3. Save the log file by clicking the envelope icon:
   
4. Open the saved log file and scroll to the end.
5. Start at the end of the log and scroll backward to find the first occurrence of "Connecting to". Example: The IP address in the line above is the CloudConnexa server´s public IP address.

Linux

1. Ensure the Connector or OpenVPN Client is connected to CloudConnexa, then connect via SSH to the Connector/OpenVPN Client to run the necessary commands.
2. Identify the CloudConnexa server IP depending on the protocol (UDP or TCP):
   • If the Connector is using UDP (default setting):
     

     # ss -n | grep 1194

     
     • The CloudConnexa Server´s IP address will be the IP address found before :1194, in this case, 177.54.156.133.
   • If the Connector is using TCP:
     

     # ss -n | grep 443

     • The CloudConnexa server's IP is the address before :443.
     • Be aware that TCP port 443 is also used for HTTPS applications, so the output may include other unrelated IP addresses.
     • If you´re in doubt about that, please send us the output of the command.

If you have questions, submit a support ticket.