Access Server: Error "ovpnagent: communication error"

Description:

Devices are unable to connect giving this error when connecting:

POST unix://[/var/run/ovpnagent.sock]/tun-setup : E_CONNECT HTTPCore Asio handle_unix_connect: No such file or directory
⏎09/06/2021, 11:38:45 TUN Error: ovpnagent: communication error

Cause:

If you encounter this error message, it could be some issue with the connect client or you might be using an outdated version of the OpenVPN connect client. Or, the error itself means that there are issues with internal inter-process communication.

Resolution:

1.) Uninstall the existing OpenVPN connect client and delete any related files

2.) Reboot the machine

3.) Install the latest OpenVPN Client which can be downloaded via your company URL/CWS or from this Site

4.) Download connection profile and import it to the Client and then try to connect to VPN again and make sure to run it with elevated privileges.

If the issue persists, please open a ticket and provide details of the error message or the OpenVPN connect client logs.

Access Server Resources:
OpenVPN Access Server Documentation
OpenVPN Access Server Resource Center
OpenVPN Access Server Admin Manual