Access Server: Changing the Email Address of your Access Server Account

Access Server has 2 models. The Fixed Licensing Model and the new Subscription Model. If you wish to change the email address for your OpenVPN Account, the steps to do so are below.

Changing emails process:

1. Know the account email which your keys are placed under.
2. Make sure that the new account email is not registered before making the request for an email change. 
3. Create a support ticket using the original account email requesting to transfer your existing license keys to the new email.
4. Our team will make the transfer for you and give you a confirmation through the ticket you created for the initial request.