OpenVPN Cloud: Private LDAP Authentication (Active Directory) Use Cases

Description: The customer is using Active Directory and would like to use it for User Authentication in OpenVPN Cloud via Private LDAP.

Cause: After the configuration, getting an error of "Cannot reach LDAP Server. Check your LDAP Server parameters and that LDAP Server is connected to VPN"

Resolution: The first step should follow the below documentation to configure OpenVPN Cloud using Private LDAP User Authentication.
OpenVPN Cloud - User Guide Private LDAP Authentication

With field below is the default set in Active Directory which you need to input in OpenVPN Cloud:

Username Attribute: sAMAccountName
UserGroup Attribute: memberOf
Email Attribute: mail
First Name Attribute: givenName
Last Name Attribute: sn

Sample Screenshot Configuration in OpenVPN Cloud



Sample Screenshot for the Default Attribute of Active Directory