OpenVPN Cloud: Using Ubuntu VPN GUI to use as VPN Client and Connect to OpenVPN Cloud

Description: The customer would like to use the VPN GUI feature of Ubuntu to use as OpenVPN Client but unable to connect to the OpenVPN Cloud


Cause: Incorrect setup or missing details in VPN Authentication(ex.CA Certificate, User Certificate, etc) and the Group setting Connect Auth in OpenVPN Cloud is not set to No


Resolution: When using the VPN GUI feature of Ubuntu, kindly make sure that your 'Connect Auth' setting of your Groups is set to 'No' from your OpenVPN Cloud Portal > Users > Groups(see below sample screenshot).
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VPN users should download the OVPN profile from the OpenVPN Cloud User Portal > key in their VPN credentials > My Devices > New Device > Download the profile(see below sample screenshot).
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Once the VPN user downloaded the OVPN profile, from Ubuntu VPN Setting > click the '+' icon to add a new profile > Import from file > choose the downloaded OVPN profile > Add > Connect(see below sample steps screenshots).
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