Important: Core dumps contain private information such as configuration details, private keys, and even passwords. Ensure you work directly with support for securely sharing crash dump information.
This guide shows you how to install the debug symbols package and enable the necessary configuration to capture crash dumps.
- Install the system service to process core dumps and increase the file-size writing limit:
apt install systemd-coredump
ulimit -c unlimited
- Install the debug symbol package.
Note: You can install the package from our software repositories.
apt install openvpn-as-dbgsymWarning: This command upgrades the Access Server package to the latest version and installs the corresponding debug symbol package. If you want to keep the currently installed version of the Access Server package, specify the exact version of the debug symbol package:
root@AS2:~# sacli version
2.11.3 (build af31575c)
root@AS2:~# apt install openvpn-as-dbgsym=2.11.3-af31575c-Ubuntu22
- Now, should Access Server crash, the system creates a core debug file under one of these directories: /var/crash or /var/lib/systemd/coredump/.
- Create a new support ticket letting us know that you have a crash dump for us to analyze and help with debugging.