OpenVPN Support Center
Access Server
Known Issue
- CVE-2021-3547 False Positive on OpenVPN Connect v3.6.0
- OpenVPN Connect app: "Connection Failed. Unknown/unsupported options present in configuration."
- Access Server: AWS tiered license issue due to TLS 1.0/1.1 deprecation after June 28th, 2023
- Access Server: Issues caused due to Insufficient Disk Space
- Access Server 2.9.x: Known Issues
Billing
Licensing Management
Account Management
Getting Started
- Access Server: Installing an SSL certificate on the web interface (Video)
- Getting Started With OpenVPN Access Server
- Access Server: How can I install OpenVPN Access Server on AWS? (Video)
- Access Server: Adding Users & User Group Permissions for Access Server (video)
- Access Server: How can I install OpenVPN Access Server on Azure? (Video)
- Access Server: Leverage The Power Of Amazon Cloud
Guides
- Access Server: How to Restrict Public Access to the Admin Web UI
- Updating Access Server to the latest version (Video Guide)
- Access Server: Access Windows shared folders/files over OpenVPN (use case)
- Access Server: Installation on CentOS7 and RHEL7 for Access Server 2.13.0
- OpenVPN Connect: Import the PKCS 12 certificate/key pair from a file location via the Import Wizard available in Windows
- Access Server: How can I set up a site-to-site virtual private network (Video)
Troubleshooting
- Access Server: Not supported between instances of 'OMIDeferredCommand' (Error)
- OpenVPN Connect PKCS12 Import Error on Windows: "No suitable certificate found"
- OpenVPN Connect: "Required credentials are missing" and "NEED_CREDS [FATAL-ERR]"
- What Does the "Need IPv6 code in mroute_extract_addr_from_packet" Error Mean?
- Access Server: AADSTS75011: Authentication method SAML Azure Error
- Access Server: How to create a crash dump for support
Connecting
- OpenVPN Connect: "ovpnagent: request error" on Windows
- Access Server: Configure "Start Before Logon" (SBL) / "Pre-Logon Access Provider" (PLAP) using OpenVPN GUI
- Access Server: TOTP hardware tokens for MFA (RFC 6238)
- Access Server: PKCS#11 hardware tokens for VPN connections
- Access Server: Configure a TP-Link Router to Connect to Access Server
- Access Server: Configure a Ubiquiti (EdgeMAX/EdgeOS) Router as a VPN Client
Command Line
- Access Server: How to reset TOTP MFA to enroll with a new QR code
- Access Server: Add server and client config directives via command-line interface (CLI)
- Access Server: Generate a list of VPN Clients connected in real-time
- Access Server: Configure Duo post-auth script to send PUSH notifications instead of passcode
- Access Server: configure multiple DNS servers per user/group
- Access Server: Set up a DNS for a particular group or user
Configuration
- Access Server: Setting up SAML
- Access Server: Join a New Standalone Access Server to an External MySQL DB Server
- Access Server: How to use phone calls and SMS with Duo MFA
- Access Server: How to Issue or Renew Web SSL Certificates with GoDaddy
- Access Server: Subscription activation failure due to proxy DNS servers
- OpenVPN Connect v3.5.x Certificate/Key Import Error When "friendlyName" is Missing in the P12 File
Deployment
General
- Time synchronization and TOTP
- Regional restrictions on the use of OpenVPN products
- Can I license the OpenVPN code for my own commercial client?
- Delete Access Server Account
- Is OpenVPN interoperable with L2TP?
- Known issue when Access Server is placed behind Microsoft Azure Firewall
FAQs
- Access Server: VPN services not starting after Linux OS upgrade
- Access Server: How do I set HTTP Strict Transport Security (HSTS) on Access Server?
- Access Server: enable backward compatibility support for BF-CBC (Blowfish) on OpenSSL3
- Access Server: OpenVPN Connect installer is not signed/trusted by Microsoft Defender SmartScreen (Windows)
- Can I enable FIPS mode for OpenVPN Access Server?
- Is OpenVPN interoperable with PPTP?