Access Server: Error "bash: sacli: command not found" on Debian 12

Issue

When you log in to a Debian 12-based host as a generic user (non-root) and then obtain superuser permissions with su, you may encounter this error:

bash: sacli: command not found

This can also occur when running the Access Server installation script:

/dev/fd/63: line 178: sacli: command not found

Cause

This issue is due to how Debian 12 manages the $PATH environment variable.

• Non-root users on Debian 12 don't have /usr/sbin/ in their $PATH.
• The sacli binary is symlinked in /usr/sbin/.
• Using su without a dash (-) regains the original user's $PATH, which can lead to this error.

Solution

To avoid this issue, use either of the following methods:

• Recommended: Use sudo su - to become root. This updates the$PATH to match the root user's defaults, including /usr/sbin/.
• Alternative: Use su - instead of su (note the dash). This also loads the root user’s environment and ensures the correct $PATH.

If you continue to experience issues or have further questions, please submit a support request here.