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Access Server: How do I connect a VPN client device

  • Updated

This FAQ provides you with information on how to connect VPN clients to OpenVPN Access Server.

OpenVPN Access Server hosts a Client UI that your users can access to download clients and configuration files that are specific to your VPN server.

Connect using the Client UI to download the app:

  1. Open the Client UI in a web browser by entering the server IP address or its custom hostname using HTTPS.

  2. Your users must sign in with valid credentials.

  3. Once they are signed in to the Client UI, users can download the OpenVPN Connect app for their platform, which is pre-configured for accessing your organization’s Access Server.

Connect using the Client UI to download or a config file:

  1. Open the Client UI in a web browser by entering the server IP address or its custom hostname using HTTPS.

  2. Your users must sign in with valid credentials.

  3. Once they are signed in to the Client UI, users can download their config file — which is pre-configured for accessing your organization’s Access Server.

 

Import a profile using the OpenVPN Connect app

If you don’t already have the OpenVPN Connect app installed, you can download a version for your operating system from our website for free: OpenVPN Connect | Our Official VPN Client.

After you have installed the OpenVPN Connect app, follow these steps:

  1. Click + to add a new connection.

  2. Enter your server URL (IP address or custom hostname) in HTTPS format.

  3. Enter your user credentials and click Import.

 

General compatibility guide

OpenVPN Access Server is compatible with the OpenVPN protocol — an open source standardized protocol. Therefore, most devices that support the OpenVPN protocol can connect to Access Server. However, due to the enormous flexibility of OpenVPN software, it is possible that certain configuration choices can block or disable some options on a client device, which can prevent a successful connection.

The operating systems that are supported by the official OpenVPN Connect app are Windows, macOS, Linux, Android, and iOS. These operating systems are also supported by most open source and third-party commercial OpenVPN client programs and devices.

 

Access Server Resources:
OpenVPN Access Server Documentation
OpenVPN Access Server Resource Center
OpenVPN Access Server Admin Manual

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